Frequently Asked Questions
Q. What are the limitations of the User Licensing Agreement
A. Each video includes a User License similar to software licensing programs:
This is a legal agreement between the end user (you) and Direct Communications International, Inc. ("DCI").
The video program is licensed by DCI for use only on the terms set forth herein. Please read this license agreement. Opening the video packaging indicates that you agree to the terms and conditions of this agreement. If you do not agree to these terms, return the full product (unopened) with proof of purchase to DCI for a full refund.
General - This agreement will be governed by the laws of the State of Illinois and those of the United States in matters of copyright protections.
Grant of License - DCI grants to you the right to use one copy of the video per single copy purchase. This grant is restricted to single site equipment. Copying the video in any manner is strictly prohibited and this includes copying the video onto a network server of any type. This restriction also includes any manner that the video is streamed for multiple party viewing. (DCI offers pricing structures for circumstances that require multiple party viewing.) There are no limitations as to the number of parties that view the video from the single site equipment.
Copyright - The video content as intellectual property is owned by DCI and is protected by United States copyright laws and international treaty provisions. Copying the video to any format in any manner is strictly prohibited.
Other Restrictions - You may not rent or lease the video. You may not disassemble, edit, or create derivative works from the video.
To the original customer only, DCI provides the following warranties:
Thirty (30) Day Satisfaction Guarantee
If within thirty (30) days after the date of delivery of the video to you, you are dissatisfied with the video for any reason, you may return the complete product, with your receipt, to DCI , postage prepaid, for a full refund. This guarantee is null and void in the event that tests are submitted to DCI before this deadline.
THE ABOVE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY DCI, ITS EMPLOYEES, DISTRIBUTORS, DEALERS, OR AGENTS, SHALL INCREASE THE SCOPE OF THE ABOVE WARRANTIES OR CREATE ANY NEW WARRANTIES.
REGARDLESS OF WHETHER ANY REMEDY SET FORTH HEREIN FAILS FOR ITS ESSENTIAL PURPOSE, IN NO EVENT WILL DCI BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR SIMILAR DAMAGES, INCLUDING ANY LOST PROFITS, OR LOST DATA ARISING OUT OF THE USE, OR INABILIITY TO USE, THE VIDEO OR ANY MEDIA SUPPLIED THEREWITH. EVEN IF DCI OR ANYONE ELSE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY.
SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO CASE SHALL DCI'S LIABILITY EXCEED THE PURCHASE PRICE FOR THE VIDEO PROGRAM AND ITS USER LICENSING FEE.
NEITHER DCI, THE AUTHOR, NOR THE PRODUCTION COMPANY ARE MEDICAL PROFESSIONALS. THE INFORMATION CONTAINED IN THIS TRAINING PROGRAM IS OFFERED AS INFORMATION ONLY. THE ADVICE OF MEDICAL PROFESSIONALS SHOULD BE CONSULTED FOR ANY AND ALL PHYSICAL CONDITIONS AND CIRCUMSTANCES.
Q. Why is the testing process handled via paper tests vs on-line testing?
A. OSHA encourages classroom type training and testing whenever possible. Certification of training should be held to a high standard of testing and the completed tests kept on file at the employer. By requiring a witness to the viewing and testing of the program, the process maintains a level of integrity that mirrors that of live training. In actuality, many live seminars virtually guarantee that the student will pass the course and receive certification of training. DCI encourages the employer to become involved in the training process and particularly within the requirement for the employee to demonstrate the knowledge and skills to control their exposure to the hazard in question. Given that often times the employees are the attendees in a live classroom, and the employer absent, the concept of performing the training in-house at the employer's business, encourages and facilitates participation.
Q. What is the best viewing setup?
A. The best viewing quality is accomplished on a stand-alone DVD player or VHS player connected to a television monitor. In this configuration, DVD is the best option. Computer graphic cards handle video differently and the resultant video is dependent on smoothing and format compatibilities.
DVD+R disks will play in most stand-alone DVD players or computers with a DVD+R compatible drive.
Q. Why is the quality of the video seem rough on my LCD screen?
A. Most LCD flat panel monitors need 16 milliseconds to change or flip the crystals to go from one color to the next. This delay of certain colors causes the perception of graininess to the display. As text and standard graphics do not require rapid movement, the condition usually only is seen during video playback.
Q. What is the suggested viewing schedule for the video?
A. In order to get the most out of the video training program, it is suggested that the program be viewed in a classroom environment. Each session should be limited to a few chapters with an open discussion period between each chapter. The two hour video makes for ideal sessions of 30 minutes each for a one week period. At the end of the week, the students can complete their testing.